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THE WORD DOCTOR
You're right that Jell-O is a brand name (and should therefore always be capitalized), but the word Jell-O is not a generic food. Instead, the brand name Jell-O has become synonymous with gelatin dessert mix; therefore, many people say, "May I have some Jell-O?" rather than "May I have some gelatin dessert mix?" (whether the dessert in question came from a Jell-O box or otherwise). Other brand names that have come to represent generic products on a whole are:
-Kleenex (facial tissues) Brand names are generally harmless because any reader will automatically understand your reference; however, they are indeed proper nouns and should receive the capitalization any proper noun deserves. Till next time.
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